How vSeva works.

Introduction

vSeva is an app for Jain Vihar Seva groups. Sevaks record each Vihar in a minute, and the Captain sees the whole group: who served, which routes, how many kilometres, and how the year is going.

It serves three kinds of people:

• Vihar Seva groups that want one organized record of their Seva instead of scattered messages and forms.
• Captains who look after the group: members, routes, contacts, approvals and reports.
• Sevaks who walk, record their Vihars and follow their own progress and Sankalp.

vSeva works as an app on Android phones and in any browser at vseva.vjas.in. On an iPhone, open the site in Safari and use Share → Add to Home Screen. The app is available in English, ગુજરાતી and हिंदी: tap EN at the top of any screen to switch.

Understanding the organization

Each group has one Captain account and any number of Sevak accounts. The Vice Captain is named in the group’s details and contacts; it is not a separate account type.

Captain responsibilities: keep the group details current, add Sevaks, maintain routes and emergency contacts, review submitted Vihars, send upcoming Vihar alerts and export reports.

Sevak responsibilities: complete your profile, record the Vihars you walk (one Sevak submits each Vihar for everyone on it), and keep an eye on your Sankalp.

Organization onboarding

A group starts with its Captain. The vSeva team reviews every new group before its account is created.

1. Open the vSeva sign-in screen and tap Create Captain Account.
2. Fill in the Captain’s name, an optional Vice Captain, the Captain’s mobile number and email, the Vihar Seva group and Sangh names, and the address. Entering the PIN code fills in the town, city, district and state.
3. Submit. The request is verified by hand, usually within 24 to 48 hours. Tap Approve via WhatsApp to send the details to the team and speed it up.
4. Once approved, the Captain signs in with their email as username and mobile number as password.
5. Tap your photo → Profile & Settings, check the group details and the names, then Save Changes.
6. In Profile & Settings, Edit the Group Sankalp: the number of Vihars the group aims for this year.
7. Go to More → Manage Routes and add your routes: From, To, kilometres and an optional Via.
8. Go to More → Add Sevaks and add your members (see the next section).
9. Go to More → Contacts and add the emergency contacts every Sevak should see.

Steps the vSeva team does: verifying the request and creating the Captain account. Everything after that, the group does itself. Need a hand? Contact us for onboarding help.

Sevak onboarding

Sevaks don’t register themselves. The Captain creates each Sevak’s login, so only your group’s members join your group.

For the Captain: adding a Sevak

1. Go to More → Add Sevaks.
2. Enter the full name and mobile number, an optional alias (other names the Sevak is known by), and choose the gender.
3. Tap Create Sevak Account. vSeva makes the username from the name; the password is the mobile number.
4. Share the login shown on screen with the Sevak on WhatsApp in one tap.

For the Sevak: your first sign-in

1. Open the vSeva app on Android, or vseva.vjas.in in your browser.
2. Sign in with the username from your Captain and your mobile number as the password.
3. vSeva asks you to complete your profile. Six details take it to 100%: blood group, age, family emergency contact name, family emergency number, occupation (if Other, add the details) and address. The ring around your photo shows how complete you are.
4. Tap your photo → Profile & Settings to check your group and Captain, fill Your Details and tap Save Changes.

Finding your way

The Captain’s bottom bar has Statistics, View Entries, New Entry, More and the Captain’s photo.

Recording a Vihar

Sevaks tap Add Vihar on Home; the Captain taps New Entry. It is the same four-step form for both.

1. Date & Type. The date (today by default) and the Vihar Session: Morning or Evening.
2. Vihar Of & Route. Tap Sadhubhagwan and/or Sadhvijibhagwan and enter how many. Pick From and To; the distance comes from your group’s routes.
3. Seva Requirements. Add every Sevak who walked (at least one). Answer Wheelchair and Car Seva (Updhi); if Yes, choose who.
4. Instructions & Review. Optionally add the Samuday and notes, then tap Submit Entry.

One Vihar, one entry. One Sevak submits each Vihar for everyone who walked. Others should not submit it again.

Approvals and entry status

A Vihar recorded by a Sevak shows in My Vihars as Pending captain approval until the Captain decides. It is counted in statistics only once approved.

The Captain opens More → Pending Approvals, opens the entry and chooses Approve, Edit Entry or Reject. A rejection notifies the Sevak who submitted it. Vihars the Captain records count at once, and everyone on them is notified.

Dashboard and statistics

Statistics count approved Vihars in the selected Vihar Year. Change the year with the VY menu to see earlier years.

More → Group Analytics shows group totals, the longest Vihar, the top Sevaks and Sevikas, the last seven days and a monthly calendar.

Vihar Year and Sankalp

A Vihar Year runs from 14 October to 13 July; the months between are Chaturmas.

• My Sankalp is your Vihar target for the year. It starts at 5; change it in Profile → My Sankalp → Edit. The ring on Home shows your progress.
• Group Sankalp is set by the Captain for the whole group. The Captain can turn off Allow Sevaks to edit their Sankalp to lock everyone’s target.

Captain workflows

Upcoming Vihar alerts

Announce the date, time, route, Sadhu and Sadhvi Bhagwant, wheelchair and car Seva needs, police security and an emergency contact. Everyone in the group is notified, and Sevaks tap I’m Interested.

Reports

Statistics → Export: choose a date range, the report type and the columns, then download a PDF or Excel file. The member list can be exported from Add Sevaks.

Sevak management

Add Sevaks lists every member with their last Vihar, lets the Captain edit details or reset a password, and shows what each Sevak still has to fill in their profile.

Contacts and notifications

• Emergency contacts are added by the Captain in More → Contacts and shown to every Sevak.
• Sevak contact directory: search a name, then tap Call or WhatsApp.
• Notifications: the bell shows your alerts; tap one to open the right screen.

You are notified when:

• an upcoming Vihar is announced;
• your Captain records a Vihar with you in it;
• a submission is not approved, or one is waiting for the Captain;
• there is a new VChat message;
• you have had no Vihar for several days.

For alerts on your phone: Profile → Push Notifications, and allow notifications for vSeva in your phone’s settings.

Other features

Sharing your Seva

Each Vihar card in My Vihars or View Entries has Save and WhatsApp. The share button next to Your Stats makes a Story or Square card to save or share on WhatsApp or Instagram.

Vihar Seva ID card

Profile → Vihar Seva ID Card shows your card with a QR code. Scanning it opens your verification page with your emergency details. Tap Download PNG to save it, then print or share it.

VChat

Your group’s own chat. The Captain can follow other groups so members can read their updates, and can choose whether Sevaks may post. Messages are kept for 30 days.

Incidents

Sevaks can report an incident from More → Incidents, with a photo or video. The Captain sees the reports and updates their status.

Community Directory and Nearby Derasar

The Jain Directory is a public list of Vihar groups, temples and Upashrays; anyone can suggest a listing, which is reviewed before it appears. Nearby Derasar finds Derasars near you, up to 100 km away, with directions in Google Maps.

Troubleshooting

I can’t sign in

Use the username from your Captain and your mobile number as the password. Still stuck? Tap Forgot Password? and enter your username: your Captain is notified and resets it to your mobile number. Captains get a reset link by email.

“Your session has ended”

Sign in again. Nothing you saved is lost.

My Vihar isn’t in my stats

It is probably still pending. Check My Vihars, and remind your Captain. Please don’t submit it again.

My numbers changed

Check the Vihar Year in the VY menu: statistics only count the selected year.

A route is missing

Ask your Captain to add it in More → Manage Routes.

Save or Export does nothing

In the app, choose where to send the file in the share sheet. On the web, check your Downloads.

No notifications

Profile → Push Notifications → Enable, and allow vSeva in your phone’s settings.

I can’t see a menu item

Some tools are for the Captain only: approvals, editing entries, exports, Add Sevaks, routes and contacts.

FAQ